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FAQ - Shomaise
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Our Frequently Asked Questions

What types of lenses do you offer?

We offer a full range of lenses and treatments such as non-prescription, single vision, bifocal, and progressive lenses. Various options for coatings, and tints are also available such as blue light filter, transition and sunglass tinting.

How do I enter my prescription?

You can upload a legible scan or photo of your prescription.

What is your return policy?

Our return policy allows customers to return their glasses for a full refund or exchange within 7 days of receiving their glasses. (Send back within 7 days)

How long does it take to receive my glasses?

The typical processing time for your order  is 7-10  business days. Shipping time may vary depending on location.

What is your customer service policy?

You can contact us via email or our website.

Get R100 Discount

Berlin

Purchase 2 or more frames and get R100 off your shipping amount